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Phonathon Student Caller Job Description

Phonathon Student Caller Job Description

The SUNY Poly Phonathon is seeking to hire a group of responsible, enthusiastic students to serve as Student Callers for the Spring 2016 semester. Each year our Phonathon program contacts thousands of alumni, parents, and friends in order to strengthen their relationship with SUNY Poly.

Our Phonathon Student Callers will reach out to these individuals over the phone to give campus updates, notify them about upcoming events, collect Class Notes for the Bridge magazine, and to speak about the importance of supporting our scholarship funds by making an annual gift to the SUNY Poly Foundation.

The Spring 2016 Phonathon is scheduled to take place in February and March. Calling hours will be 6:00pm to 9:15pm on weekdays and 12:30pm to 4:00pm on weekends. Mandatory staff training will be scheduled once the availability of the Phonathon Student Callers is determined.

Phonathon Student Caller Job Responsibilities

Must be:

  • a professional representative and convey a positive impression of SUNY Poly and the SUNY Poly Foundation at all times
  • a good listener and have the ability to engage in meaningful conversation
  • enthusiastic about SUNY Poly, its missions, and programs
  • able to successfully motivate alumni, friends, and parents to support the Annual Fund
  • able to think quickly and answer accurately when responding to questions and/or concerns from our alumni, parents and friends
  • in attendance for mandatory (paid) staff training sessions prior to the start of calling
  • able to develop successful techniques to respond to objections
  • well organized and have excellent oral and written communication skills
  • able to maintain good attendance
  • enrolled as a full-time student

Student Callers must also:

  • assure that all personal information will be handled confidentially
  • have a Social Security Number (or present documentation of application in process)
  • be able to complete a W-4 Form
  • have a 3.0 GPA or higher

No prior experience is necessary, but you must have enthusiasm for the position and be willing to learn!

Why become a Phonathon Student Caller?

  • Salary starts at $9.25 per hour with prizes and bonuses based on performance and attendance
  • Raises for returning callers, up to an hourly rate of $10.00
  • Flexible schedule
  • Casual work environment
  • Résumé builder
  • Networking opportunities with Alumni
  • Develop and practice valuable communication skills
  • Gain real-world experience through an on-campus job

The Phonathon is not currently accepting applicants. Try back for our Fall 2016 semester! 

Questions? Contact